/* Solicitação pública de suporte — isolada das demais páginas do site */
    .support-request-page {
      background: var(--bg);
    }

    .support-request-hero {
      padding: 112px 24px 38px;
      background: linear-gradient(180deg, #fff 0%, var(--bg) 100%);
      text-align: center;
    }

    .support-request-shell {
      width: min(980px, 100%);
      margin: 0 auto;
    }

    .support-request-kicker {
      margin: 0 0 18px;
      color: var(--blue);
      font-size: 14px;
      font-weight: 850;
      letter-spacing: .12em;
      text-transform: uppercase;
    }

    .support-request-hero .gradient-title {
      font-size: clamp(52px, 7vw, 104px);
      line-height: .92;
    }

    .support-request-lead {
      max-width: 780px;
      margin: 26px auto 0;
      color: var(--muted);
      font-size: clamp(19px, 2vw, 26px);
      font-weight: 620;
      line-height: 1.42;
    }

    .support-request-section {
      padding: 32px 24px 108px;
    }

    .support-request-card,
    .support-request-success {
      width: min(1080px, 100%);
      margin: 0 auto;
      border: 1px solid rgba(0, 0, 0, .055);
      border-radius: 32px;
      background: #fff;
      box-shadow: var(--shadow-card);
      padding: clamp(28px, 5vw, 62px);
    }

    .support-request-card-head {
      display: flex;
      justify-content: space-between;
      gap: 34px;
      align-items: flex-start;
      margin-bottom: 34px;
      padding-bottom: 28px;
      border-bottom: 1px solid #e8e8ed;
    }

    .support-request-card-head h2,
    .support-request-success h2 {
      margin: 0 0 10px;
      color: var(--text);
      font-size: clamp(31px, 4vw, 52px);
      line-height: 1;
    }

    .support-request-card-head p,
    .support-request-success p {
      max-width: 720px;
      margin: 0;
      color: var(--muted);
      font-size: 17px;
      line-height: 1.55;
    }

    .support-request-badge {
      display: inline-flex;
      flex: 0 0 auto;
      align-items: center;
      gap: 8px;
      border-radius: 999px;
      background: #eef6ff;
      color: #075fac;
      padding: 10px 14px;
      font-size: 13px;
      font-weight: 800;
      white-space: nowrap;
    }

    .support-request-badge::before {
      content: "";
      width: 8px;
      height: 8px;
      border-radius: 50%;
      background: #20b77a;
      box-shadow: 0 0 0 4px rgba(32, 183, 122, .12);
    }

    .support-request-alert {
      margin: 0 0 24px;
      border: 1px solid #f0c8c4;
      border-radius: 16px;
      background: #fff5f4;
      color: #8f2823;
      padding: 16px 18px;
    }

    .support-request-alert strong {
      display: block;
      margin-bottom: 7px;
    }

    .support-request-alert ul {
      margin: 0;
      padding-left: 20px;
    }

    .support-request-form {
      display: grid;
      gap: 24px;
    }

    .support-request-grid {
      display: grid;
      grid-template-columns: repeat(2, minmax(0, 1fr));
      gap: 18px;
    }

    .support-request-field {
      display: grid;
      gap: 8px;
      min-width: 0;
      color: var(--text);
      font-size: 14px;
      font-weight: 780;
    }

    .support-request-field.is-wide {
      grid-column: 1 / -1;
    }

    .support-request-field small {
      color: var(--muted);
      font-size: 12px;
      font-weight: 560;
      line-height: 1.4;
    }

    .support-request-field input,
    .support-request-field select,
    .support-request-field textarea {
      width: 100%;
      min-height: 52px;
      border: 1px solid #d8d8de;
      border-radius: 14px;
      outline: 0;
      background: #fff;
      color: var(--text);
      padding: 13px 14px;
      font: inherit;
      font-weight: 560;
      transition: border-color .18s ease, box-shadow .18s ease;
    }

    .support-request-field textarea {
      min-height: 150px;
      resize: vertical;
      line-height: 1.5;
    }

    .support-request-field input:focus,
    .support-request-field select:focus,
    .support-request-field textarea:focus {
      border-color: var(--blue);
      box-shadow: 0 0 0 4px rgba(0, 113, 227, .11);
    }

    .support-request-upload {
      display: grid;
      gap: 8px;
      border: 1px dashed #afc5df;
      border-radius: 18px;
      background: #f7faff;
      padding: 18px;
    }

    .support-request-upload strong {
      font-size: 15px;
    }

    .support-request-dropzone {
      position: relative;
      display: flex;
      min-height: 116px;
      align-items: center;
      justify-content: center;
      gap: 12px;
      border: 2px dashed #94b1d3;
      border-radius: 14px;
      background: #fff;
      color: #526b85;
      text-align: center;
      cursor: pointer;
      transition: border-color .18s ease, background .18s ease, transform .18s ease;
    }

    .support-request-dropzone:hover,
    .support-request-dropzone.is-dragging {
      border-color: var(--blue);
      background: #edf5ff;
      transform: translateY(-1px);
    }

    .support-request-dropzone b { color: var(--blue); }

    .support-request-dropzone-icon {
      display: grid;
      width: 38px;
      height: 38px;
      place-items: center;
      border-radius: 50%;
      background: #eaf3ff;
      color: var(--blue);
      font-size: 25px;
      line-height: 1;
    }

    .support-request-dropzone input[type="file"] {
      position: absolute;
      width: 1px;
      height: 1px;
      overflow: hidden;
      clip: rect(0 0 0 0);
      clip-path: inset(50%);
      white-space: nowrap;
    }

    .support-request-file-list { display: grid; gap: 8px; }

    .support-request-upload-feedback {
      min-height: 0;
      color: var(--muted);
      font-size: 12px;
    }

    .support-request-upload-feedback:empty { display: none; }

    .support-request-upload-feedback.is-error { color: #b42318; }

    .support-request-file-list:empty { display: none; }

    .support-request-file {
      display: grid;
      grid-template-columns: 48px minmax(0, 1fr) auto;
      gap: 12px;
      align-items: center;
      border: 1px solid #cfdeef;
      border-radius: 12px;
      background: #fff;
      padding: 8px 10px;
    }

    .support-request-file img {
      width: 48px;
      height: 48px;
      border-radius: 8px;
      object-fit: cover;
      background: #edf2f8;
    }

    .support-request-file > span { display: grid; gap: 3px; min-width: 0; }

    .support-request-file b {
      overflow: hidden;
      color: var(--text);
      font-size: 13px;
      text-overflow: ellipsis;
      white-space: nowrap;
    }

    .support-request-file small { color: var(--muted); }

    .support-request-file button {
      border: 0;
      background: transparent;
      color: #c83232;
      font: inherit;
      font-size: 12px;
      font-weight: 750;
      cursor: pointer;
    }

    .support-request-consent {
      display: flex;
      gap: 11px;
      align-items: flex-start;
      color: var(--muted);
      font-size: 13px;
      font-weight: 580;
      line-height: 1.45;
    }

    .support-request-consent input {
      flex: 0 0 auto;
      width: 18px;
      height: 18px;
      margin-top: 1px;
      accent-color: var(--blue);
    }

    .support-request-consent a {
      color: var(--blue);
      text-decoration: underline;
      text-underline-offset: 2px;
    }

    .support-request-submit,
    .support-request-new {
      display: inline-flex;
      min-height: 54px;
      align-items: center;
      justify-content: center;
      border: 0;
      border-radius: 999px;
      background: var(--blue);
      color: #fff;
      padding: 14px 28px;
      font-size: 16px;
      font-weight: 820;
      cursor: pointer;
      transition: background .18s ease, transform .18s ease, box-shadow .18s ease;
    }

    .support-request-submit:hover,
    .support-request-new:hover {
      background: var(--blue-hover);
      color: #fff;
      transform: translateY(-1px);
      box-shadow: 0 12px 28px rgba(0, 113, 227, .2);
    }

    .support-request-hp {
      position: absolute !important;
      left: -10000px !important;
      width: 1px !important;
      height: 1px !important;
      overflow: hidden !important;
      opacity: 0 !important;
      pointer-events: none !important;
    }

    .support-request-success {
      max-width: 820px;
      text-align: center;
    }

    .support-request-success-icon {
      display: grid;
      width: 72px;
      height: 72px;
      margin: 0 auto 24px;
      place-items: center;
      border-radius: 50%;
      background: #e9f8f2;
      color: #078158;
      font-size: 34px;
      font-weight: 900;
    }

    .support-request-protocol {
      display: inline-flex;
      margin: 24px auto;
      border: 1px solid #bdd8f7;
      border-radius: 15px;
      background: #f2f7ff;
      color: #074e98;
      padding: 14px 18px;
      font-size: clamp(18px, 3vw, 24px);
      font-weight: 850;
      letter-spacing: .04em;
    }

    .support-request-success .support-request-new {
      margin-top: 24px;
    }

    @media (max-width: 720px) {
      .support-request-hero {
        padding: 76px 20px 28px;
        text-align: left;
      }

      .support-request-hero .gradient-title {
        font-size: clamp(45px, 15vw, 66px);
      }

      .support-request-lead {
        margin-top: 20px;
        font-size: 19px;
      }

      .support-request-section {
        padding: 26px 16px 72px;
      }

      .support-request-card,
      .support-request-success {
        border-radius: 24px;
        padding: 25px 19px;
      }

      .support-request-card-head {
        flex-direction: column;
        gap: 16px;
      }

      .support-request-grid {
        grid-template-columns: 1fr;
      }

      .support-request-field.is-wide {
        grid-column: auto;
      }

      .support-request-submit,
      .support-request-new {
        width: 100%;
      }
    }